Technical Support Engineer (m/w/d)

The employees of Hamilton Storage GmbH develop, produce and distribute robots, which manage up to 10 million Compounds. These Compounds are chemical substances with potential ingredients for medicaments, which are gathered and stored in a large number from pharmaceutical companies. Hamilton Storage builds also robots to store biological substances under conditions at temperatures up to -80 degree Celsius. These robots are used for biobanks, which preserve blood samples, blood components, urine or saliva for the clinical research.
We are a young business unit, which was founded in 2015. We strive for innovation and operate in a dynamic environment with fascinating challenges. Therefore, we are continuously in search of qualified engineers in the area of electrical engineering, computer sciences, machine construction as well as technicians, sales representatives, biologist and application specialists.
Job Description:
As a Technical Support Engineer, you are responsible for:
Installation and commissioning of new Biobank and Compound Management Systems
Training and technical advice to our customers
Performing regular maintenance work
Repair services in the event of a fault
Independent planning, execution and documentation of the work
Supervision of our technical support hotline
Introduction of corrective and preventive measures
Qualifications:
A degree in technical engineering or an equal technical education
Preferably a background in the Life Science market
Professional experience in a similar position is an advantage
Accustomed to working independently
Customer-oriented and at the same time entrepreneurial thinking
You work reliably under time pressure, flexible and resilient
Fluent in English, and German language
Are you interested? Then please apply online by clicking on the "Apply" button. There you will also find our contact details for any queries.
Applications by post or e-mail can unfortunately not be considered.
Willingness for international travel of up to 60%
Address
Hamilton Bonaduz AG
Tanja Capadrutt
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Bonaduz / Domat/Ems / Chur / Allschwil / Rapperswil-Jona / Rapperswil SG