Digital Channels Product Owner

Bitcoin Suisse is the Swiss crypto-native pioneer and trusted gateway to crypto asset investing. As a crypto broker, we operate across the most relevant crypto exchanges and provide brokerage, custody, staking and other crypto-related services at the forefront of technical innovation. We are as dedicated to our clients as we are passionate about cryptocurrencies and the underlying blockchain technology. We make things happen and have helped to shape the crypto and blockchain ecosystem in Switzerland as a driving force in the development of the ‘Crypto Valley’. Bitcoin Suisse is headquartered in Zug with offices in Copenhagen, Vaduz and Bratislava and targets (ultra-) high-net-worth private individuals and institutional clients.

As a technological leader in the fast-paced crypto space, we need to react quickly to changing market demands. Therefore, we believe in agile project management methodologies. As a Product Owner, you will play a crucial role in further building, implementing, and enhancing the digital channel landscape for both internal and external interfaces. Together with dedicated and skilled teams of developers, solution architects, UX/UI designers, scrum master and subject matter experts, you will be responsible for improving the client satisfaction on various fronts. What you can expect from this role is the opportunity to work in a dynamic environment, where your position will be broad and hands-on. If you are passionate about product management, possess excellent communication skills, and thrive in a collaborative environment, this position offers an exciting opportunity for professional growth and development. Become part of a team of Product Owners that together shape the ambitious digital channel strategy of the company.

• Define, manage, and proactively drive various Epics in the digital channel landscape, ensuring alignment with strategic goals
• Engage in close collaboration with internal stakeholders such as from Client Management and Compliance departments to identify their business needs and prioritizing them into your backlog
• Dissecting high level business needs from your stakeholders into requirements that meet the Definition of Ready (DoR) standard by the development team, thereby making use of requirement engineering techniques as needed: prototyping, design sprints, process flow diagrams, user story mapping, writing of acceptance criteria or test cases
• Taking ownership of Epics with an end-to-end mindset: from planning it at the quarterly Big Room Planning with the dependent teams high level up to it’s release to the production environment
• Responsibility for our internal user groups for system related questions, troubleshooting or bug management as well as internal education on new features
• You will be contributing to the backlog of various development teams by providing them ready-to-work on business requirements fulfilling the Definition of Ready (DoR) standard of the teams
• As Product Owner involved with a key suite of systems, you will be working across the company with stakeholders from all departments and all seniority levels

• Degree in Finance, Economics, Business Information Technology or another subject that is closely related to the nature of this role
• Previous experience in a Product Owner, Project Manager or Business Analyst role. Exposure to systems that manage internal or external processes in a highly regulated industry (e.g. CRM, booking- or trading system, client onboarding system, eBanking,...) is appreciated
• Experience in the Swiss financial services industry and certifications in the areas of scrum, project management, business analysis or requirements engineering are a plus
• We look for a self-driven, responsible, and enthusiastic team player
• You are a positive, emphatic problem-solving personality with a "can-do" attitude as well as excellent analytical, conceptual and communication skills
• Profound stakeholder management skills with a proven ability to partner effectively with others in challenging circumstances
• Passion for excellence, change, effectiveness and finding joy in creating something new
• Excellent languages skills in English and German

• Expertise: Work with crypto native experts
• Culture: Positive and supportive team culture that relies on common goals, ambitions and values
• Activities: Regular team events and activities
• Ownership: High level of autonomy and responsibility
• Crypto Salary: Option to get a part of your salary in Bitcoin and/or Ether
• Fitness: Sport over lunch activities
• Location: Office location in crypto valley right next to the train station of Zug

Please note that for this position, only direct applications with a valid working permit for Switzerland will be considered.