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Responsible Settlement

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Responsible Settlement

Within the Business Operations department, you will manage the team Settlement services.

You will be in charge of the supervision of the operational activities and the people management in accordance with your senior managers. In particular, but not limited to, you will be responsible for:


- Master the team's operational tasks:

  • Control daily operations (processing and monitoring of transfer operations, delivery versus payment and free of payments, implementation of instructions...)
  • Execution of non-ordinary operations
  • Initiate and guide internal projects
  • Supervise and control operational procedures
  • Manage and follow-up KPIs
  • First escalation level for operational issues
  • Follow-up of investigations
  • Report to the Vice-director and assist him in the strategic planning of the team's activities
  • Manage relationships with custodians, counterparties and brokers.

- Supervise the Team :

  • Lead & empower a team of Settlement Agents and Specialists, representing 10 people
  • Follow-up and day to day management of the team
  • Annual reviews, evaluation, performance management, setting up objectives
  • Recruitment and training of new people
  • Day-to-day organization of the team (scheduling etc...)
  • Reporting to vice-directors and senior management on specific subjects
  • Support the senior management on the team's vision and strategy


  • Significant experience in a Back-office environment and in a Settlement team would be a strong asset
  • Management experience in a similar position is an advantage
  • Fluency in French and good competencies in English; German would be an asset
  • Demonstrate leadership in managing a team
  • Strong project, management & problem-solving skills
  • High energy, hard-working team player
  • Ability to prioritize and deliver on multiple tasks in a deadline-driven environment



Chemin de la Crétaux 33 1196 Gland

Website http://www.swissquote.ch

Gland / Zürich & Bern / Zürich / Zurich / Gland VD / 1 Gland

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