Product Service Sales Specialist (80-100%)
As Product Service Sales Specialist you will support the spare parts business in Service portfolio of ABB customers within the Process Industries division in Baden-Dättwil, Switzerland. By helping to drive sales volumes and margins across the Service product portfolio, you regularly update the database with changes made on-site. Reporting to the Product Service Sales Team Lead, you will play a critical role in executing the service sales strategy with a focus on penetrating the installed base and promoting recommended and critical spare parts, tools and spare parts solutions, demonstrating additional value to the specific customer.
Service Team Leader
- Utilizing the database to grasp the existing installed base, and identifying and developing sales opportunities
- Establishing long-term customer relationships, reacting immediately to issues and demonstrating in technical knowledge of products
- Communicating contract details in accordance with ABB offerings and strategy, and managing associated administrative sales processes
- Preparing and reviewing sales plans and proposing recovery actions when needed
- Promoting ABB’s service products and solutions in marketing activities and customer meetings while monitoring trends to develop effective marketing activities
- Experience in the field of Sales/Marketing and sound knowledge of Microsoft 365
- High customer and solution orientation, paired with a communicative personality and ability to interact with different stakeholders
- Hands-on and problem-solving mentality to challenge “status quo”
- A collaborative, solution-focused approach and strong written and spoken communication skills
- Bachelor’s or master’s degree in business administration with technical basis
- Willingness to travel up to 10% internationally
- Fluency in English and German, Spanish as well as other languages are an advantage
- Canteen
- Flexible work practices
- Gym membership
- Internal networking opportunities
Process Industries division delivers complete electrification and automation solutions, industry-specific products and lifecycle service across industries. Engineering and delivering automation solutions from device to monitoring and control make our customers get more out of their investment; digitalization solutions including collaborative operations and augmented reality help improve plant and enterprise productivity, reduce maintenance and energy costs. Our engineering, project management, services and solutions portfolio covers a wide range of industries – Mining, Pulp & Paper, Metals, Aluminum and Cement and Food and Beverage. We look forward to receiving your application. The recruiting process is being led by Ceren Oezen, Talent Partner at ABB Switzerland Ltd. If you want to discover more about ABB, take another look at our website www.abb.com. ABB Data Privacy Statement: https://new.abb.com/privacy-notice/candidate Work model: hybrid #LI-hybrid
