Operations Specialist G/E 100%
For our client, a global company with headquarter in the city of Zug, we are
looking for a person to join as
Operations Specialist E_G
RESPONSIBILITIES
Job Purpose/Summary
As an experienced operations specialist you will be responsible for the
handling of the operational aspects of our customer business. The
operations specialist's responsibilities include order management,
organisation of logistics and customs handling, management of exceptions
and dealing with the contact partners on the customer, supplier, and service
provider side.
To be successful as an operations specialist, you should be committed to
improving customer experiences and able to ensure operational efficiency.
Ultimately, a top-notch operations specialist should be proactive, have
excellent organizational, communication and problem-solving skills.
Key Accountabilities/Result Area
Based on your experience you will be accountable for:
- Managing day-to-day operations and order management
- Interacting with customers, suppliers, and other service providers,
handling exceptions and resolving issues - Interact with the other business departments in order to enable a
smooth operation - Optimizing operational processes and procedures for maximum
efficiency while maintaining quality standards - Assisting with the implementation of new processes and procedures
- Identifying ways to improve customer experiences
- Tracking and reporting on operational performance
- Maintaining policy and standard operating procedure documents
Experience/Qualifications
Bachelor and/or commercial practice or similar
3+ years of experience in operations/order management or in a
similar roleExcellent SAP user skills in the logistics modules (SD/MM) or
similar ERP/MRP/TMS systemsExperiences in CRM, In-Export, logistics and customs procedures
MZ Personalberatung, Poststrasse, 24, 6301 Zug
Telefon: 041 726 49 40
Website: www.mz-personal.chAbility to analyse and improve operational processes
Motivation to work in challenging global Supply Chain
environments of companies in various industrial sectors with
different entities such as customers, suppliers, 3rd party logistic
providers, authorities etc.Strong organizational skills
Excellent communication skills, both written and verbal
Excellent oral and written English skills; German is a plus
Strong problem-solving and time management skills
Proactive and detail-oriented
If you are of opinion, you can handle the described responsibilities and meet
the profile requirements, want to become part of a team-oriented, young and
dynamic organization with a flat hierarchy, where your contribution will be
recognized and rewarded, you are invited to contact us. Kindly send your
current CV in English together with your references, diplomas and permit
copy to monika.zanella@mz-personal.ch
MZ Personalberatung, Poststrasse, 24, 6301 Zug
Telefon: 041 726 49 40
Website: www.mz-personal.ch