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IT Support Level 1 and 2 - CDI 100% - On site

SpeciTec SA

 
Grand-Lancy
évaluer
Avis soumis
14/06/2024 100% Contrat fixe
SpeciTec SA
IT Support Level 1 and 2 - CDI 100% - On site
Job description

As part of our development, SpeciTec SA is looking to reinforce its team with an IT Support Manager working 100%. As a key member of our IT team, you will be responsible for providing first and second level technical support to internal users of the company:

  • Provide technical support for hardware and software issues for users
  • Resolve incidents and service requests within defined timelines
  • Assist users in the use of applications and IT tools
  • Contribute to the continuous improvement of IT support processes
  • Collaborate with technical teams to resolve complex issues
Job requirements

The ideal candidate:

  • Holds a professional IT diploma or similar diploma
  • Has excellent communication skills, a good sense of confidentiality, an ability to meet deadlines, and a passion for solving IT problems.
  • Has a first experience as an IT Support (apprenticeship or internship can be considered as a first experience)
  • Speaks English and French

We offer 25 days of vacations. You will work 40 hours a week in a stressless environment.

Lieu de travail

Place de Pont-Rouge 1

1212 Grand-Lancy


À propos de l'entreprise

Genève / Grand-Lancy