Business & Market Specialist

Business & Market Specialist

• Full-time
• Department: Marketplace

Company Description

lastminute.com is the European Travel Tech leader in Dynamic Holiday Packages. It operates a portfolio of well-known brands such as lastminute.com, Volagratis, Rumbo, weg.de, Bravofly, Jetcost and Hotelscan.

Our mission is to lead the travel industry by leveraging technology to simplify, personalise, and enhance our customers’ travel experience. Experts in brightening up online travel, we help our customers find and do "whatever makes them pink".

We continuously invest in talented people who ensure our offering is closer to the needs of the customers and keep us at the cutting edge of technology evolution. We run our business in 17 languages and 40 countries, with more than 1,500 employees spread across our offices worldwide, developing our own products and services to power the entire traveller journey for millions of people.

At the heart of our culture is a commitment to inclusion across race, gender, age, sexual orientation, religion, gender identity or expression and accessibility. We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints, as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel.

lastminute.com N.V. is a publicly-traded company listed under the ticker symbol LMN on the SIX Swiss Exchange.

Job Description

lastminute.com is looking for a Business and Market Specialist to join the Dynamic Packages Team in the Marketplace Area, in order to drive flight+hotel sales and enhance funnel (e.g. booking flow) performance from search to check-out, focussing on funnel conversion rate, product offering and market knowledge.

Working closely with Customer Acquisition Channels (Performance and non Performance Marketing) and Supply Teams, the specialist will contribìbute to deliver market leading holiday offering and get to the ideal product optimisation in the booking funnel.

Key Responsibilities

Sales and funnel analysis, identifying and investigating bugs and improvements to reduce bounce rate and increase conversion.

Dynamic packages offer analysis to deliver market leading holiday offers

Supply/content optimisation to drive conversion and breath of offering, working closely with the supply teams to improve hotel and flights inventory

Competitors and market intelligence to identify gaps and opportunities

Continuous A/B testing, including giving inputs on a/b tests to run

Optimisation of core selling points, e.g. ‘Travel Extra Pack’ offering and deferred

Qualifications

Essentials

Bachelor's degree in relevant fields, e.g. business, marketing, communications

Holiday product management experience

Accommodation and air supply experience

Good understanding of packages revenue streams

Strong analytical and excel skills are a must

Native language and English are a must, any additional foreign language a great plus

Great communication and collaboration skills

Desirable

Experience in working in OTA/Tour operator environment

Basic SQL knowledge

Abilities/qualities

Highly organised with acute attention to detail

Problem-solving and prioritisation skills

Ability to work effectively with senior management

Ability to develop strong relationships with cross functional teams

Positive attitude and proven ability to work in a team

Additional Information

What we offer

By joining our company, you will have the chance to:

• Join a dynamic team in an inclusive-international environment
• Grow thanks to the career journey and our internal mobility perspective
• Manage your own schedule thanks to the flexible start and end of the working day
• Work a shorter working week (36h), of which 4 hours on Friday morning
• Get focus time for learning, development, and deep work on Friday mornings
• Work partially remotely according to local laws
• Enjoy continuous training thanks to our company platform
• Benefit from employee discounts on travel
• Receive 2 days off per year for the purpose of volunteering
• Receive a voucher after some years in the company
• Get free snacks/fruit / hot drinks/water/beverages at our offices
• Participate in amazing winter and summer corporate events
• Benefit from extended parental or marriage leave according to local laws
• Welfare platform (Corporate Benefits) where you will find dedicated discounts with more than 1500 partners