38 Helpdesk jobs in Carouge found

As part of our development, SpeciTec SA is looking to reinforce its team with an IT Support Manager working 100%. As a key member of our IT team, you will be responsible for providing first and second level technical support to internal users of the company:

• Provide technical support for hardware and software issues for users
• Resolve incidents and service requests within defined timelines
• Assist users in the use of applications and IT tools
• Contribute to the continuous improvement of IT support processes
• Collaborate with technical teams to resolve complex issues

The ideal candidate:

• Holds a professional IT diploma or similar diploma
• Has excellent communication skills, a good sense of confidentiality, an ability to meet deadlines, and a passion for solving IT problems.
• Has a first experience as an IT Support (apprenticeship or internship can be considered as a first experience)
• Speaks English and French
  

We offer 25 days of vacations. You will work 40 hours a week in a stressless environment.