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Nos valeurs

Présents en Suisse Romande depuis 29 ans dans le domaine des solutions d’infrastructures et des services informatiques, PSS IT Solutions SA propose également des prestations de délégation de personnel IT.
Dans notre démarche, nous privilégions le qualitatif au quantitatif et nous valorisons l'humain.

Talent à la recherche d'une opportunité dans une entreprise dynamique et à taille humaine ?
Nous cherchons pour notre client dans le domaine bancaire sur Genève un(e) :

Challenges

Be part of the Network and Security team, in charge of the Network activities at global level for the group.

Main responsibilities

• Manage the life cycle of voice environment (CUCM, Agile, NICE Voice Recording solutions…)
• Manage the life cycle of network environment (LAN/MAN/WAN/Wifi…)
• Manage Voice/Network and Incident queue and ensure these are resolved in due time (monitoring, investigation, resolution, follow-up)
• Manage Voice/Network request queue and ensure these are resolved in due time
• Ensure inventory updates, capacity planning, KPI tracking
• Work with the team on all infrastructurre project where network/security is needed
• Help Project Management Office team in their projects for all network/voice related topics
• Work with external vendor within incident/project/BAU (Service provider, Carriers, Telco...)
• Be part of an on-call service rotation one week per month (24/24-7j/7)
• Willing to perform task out of office hours on the production environement

Education

• Education: Bachelor Degree

Experience

• At least 5 years of experience working within a voice/network and operation team.
• Experience in Voice (VoIP, Cisco CUCM, Nice Recording ...).
• Good knowlege and experience in network and security.
• Experience in private banking: Optional

Language

• French: Mother Tongue
• English: Fluent

Personal skills

• Swiss resident: Optional
• Autonomy
• Very good troubleshooting Skills
• Very good Communication skills
• Very good documentation skills
• Team player
• Resilient and stress resistant
• Start date 01 octobre 2024